Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

A podcast by Paul Rogers and James Gurd

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275 Episodes

  1. EP274: Ecommerce Vendor Strategy Update: Leadership Interviews With BigCommerce, Shopify, Centra, Commerce Layer, Scayle, Remarkable & Shopline

    Published: 1/28/2025
  2. EP273: Look Fabulous Forever MD On Building True Customer Loyalty Through Brand, Product Expertise & Excellent Customer Service

    Published: 1/20/2025
  3. EP272: The Evolution of Ecommerce Replatforming - Insights & Advice Based On Project Experience

    Published: 1/15/2025
  4. EP271: Economic Factors Impacting Ecommerce in 2025 + 6 Key Trends Ecommerce Teams Should Be Thinking About

    Published: 1/8/2025
  5. EP270: Inside Commerce Unwrapped 2024 - Annual Review of the Trends Shaping Ecommerce

    Published: 12/24/2024
  6. EP269: Delivering One Of The Industry's Biggest SaaS Migrations With More Than 1 Million Products, with World Books Product Director

    Published: 12/17/2024
  7. EP268: Unified Commerce: What Does It Really Mean? Unpicking The Latest Ecommerce Buzzword To Focus On What Matters To Ecommerce Businesses

    Published: 12/12/2024
  8. EP267: Re-engineering Pangaia’s Shopify Storefront to Increase Operational Efficiency, with Commerce UI CTO Michal Klim

    Published: 12/4/2024
  9. EP266: Loyalty & Luxury - How Can Premium Brands Land A Winning Loyalty Strategy?

    Published: 11/27/2024
  10. EP265: Delivering A Smarter CX: Integrating AI Chatbots Into Onsite User Journeys To Improve Product Discovery, with Asklo

    Published: 11/19/2024
  11. EP264: What Should Ecommerce Brands Be Reporting On, And Why, With OmniCommerce's Consulting Director Joe Fletcher

    Published: 11/13/2024
  12. EP263: Common Issues with ERPs: How They Hamper Ecommerce Teams & What To Do About Them, With Luke Hodgson

    Published: 11/5/2024
  13. EP262: Should You Invest In Your Technology Stack or Expect To Reduce Your TCO When Replatforming?

    Published: 10/31/2024
  14. EP261: The Future Of B2C Ecommerce Platforms: Why Vendors Need To Think Seriously About Niche & Vertical Specific Solutions

    Published: 10/21/2024
  15. EP260: Smythson's Digital Director On What CX and Personalisation Mean To A Heritage Luxury Brand

    Published: 10/15/2024
  16. EP259: Luca Faloni's Head of Growth On The Pivot From Shopify To Centra To Support International Ecommerce Expansion

    Published: 10/8/2024
  17. EP258: Justifying The Investment in Design & Creative For Ecommerce Brands, with Grebban's Founder Anton Johannson

    Published: 10/1/2024
  18. EP257: Cracking The Flexible Working Conundrum - Digital Leaders on Balancing Employee & Company Needs

    Published: 9/25/2024
  19. EP256: The Future of Your Ecommerce Returns Strategy - Understanding The Pivot To Paid Returns & Fair Usage

    Published: 9/18/2024
  20. EP255: 14 Examples of Ecommerce Brands Thinking Differently to Improve The Online Shopping Experience

    Published: 9/11/2024

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Weekly ecommerce strategy, CX & technology podcast hosted by two experienced digital consultants, James Gurd and Paul Rogers. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Centra & Grebban. Previously know as Re:platform. We provide the answers to help you get the most from your ecommerce strategy and tech stack. Our episodes will help you understand the ecommerce landscape, plan for revenue growth and deliver performance improvements. And they're fun!