Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

A podcast by Paul Rogers and James Gurd

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268 Episodes

  1. EP267: Re-engineering Pangaia’s Shopify Storefront to Increase Operational Efficiency, with Commerce UI CTO Michal Klim

    Published: 12/4/2024
  2. EP266: Loyalty & Luxury - How Can Premium Brands Land A Winning Loyalty Strategy?

    Published: 11/27/2024
  3. EP265: Delivering A Smarter CX: Integrating AI Chatbots Into Onsite User Journeys To Improve Product Discovery, with Asklo

    Published: 11/19/2024
  4. EP264: What Should Ecommerce Brands Be Reporting On, And Why, With OmniCommerce's Consulting Director Joe Fletcher

    Published: 11/13/2024
  5. EP263: Common Issues with ERPs: How They Hamper Ecommerce Teams & What To Do About Them, With Luke Hodgson

    Published: 11/5/2024
  6. EP262: Should You Invest In Your Technology Stack or Expect To Reduce Your TCO When Replatforming?

    Published: 10/31/2024
  7. EP261: The Future Of B2C Ecommerce Platforms: Why Vendors Need To Think Seriously About Niche & Vertical Specific Solutions

    Published: 10/21/2024
  8. EP260: Smythson's Digital Director On What CX and Personalisation Mean To A Heritage Luxury Brand

    Published: 10/15/2024
  9. EP259: Luca Faloni's Head of Growth On The Pivot From Shopify To Centra To Support International Ecommerce Expansion

    Published: 10/8/2024
  10. EP258: Justifying The Investment in Design & Creative For Ecommerce Brands, with Grebban's Founder Anton Johannson

    Published: 10/1/2024
  11. EP257: Cracking The Flexible Working Conundrum - Digital Leaders on Balancing Employee & Company Needs

    Published: 9/25/2024
  12. EP256: The Future of Your Ecommerce Returns Strategy - Understanding The Pivot To Paid Returns & Fair Usage

    Published: 9/18/2024
  13. EP255: 14 Examples of Ecommerce Brands Thinking Differently to Improve The Online Shopping Experience

    Published: 9/11/2024
  14. EP254: What BigCommerce's Latest Product Features Mean For Merchants, with VP Product Management Jordan Sim & Codal's Director of Strategy, Joe Comins

    Published: 9/3/2024
  15. EP253: Ecommerce Market Mood - Strategy, Tech & Interesting Stories, July 2024

    Published: 8/28/2024
  16. EP252: Wild Nutrition's Head of Ecommerce Roshni Patel On Strategy Shift, Personalisation & How to Turn Customers Into Subscribers

    Published: 8/21/2024
  17. EP251: Predicting User Intent Is The Key To Ecommerce Personalisation - Made With Intent Helps You Unlock Its Secrets

    Published: 8/13/2024
  18. EP250: The Importance of Direct Mail In Ecommerce - Insights, Impact & Good Practice, with Fractional CMO Anna Wilson

    Published: 8/7/2024
  19. EP249: How To Build An Experimentation Culture In Ecommerce, With Trainline's Experimentation Lead Hannah Tickle

    Published: 7/31/2024
  20. EP248: Why, When & How to Improve Operational Efficiency Through Systems Automation

    Published: 7/23/2024

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Weekly ecommerce strategy, CX & technology podcast hosted by two experienced digital consultants, James Gurd and Paul Rogers. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Centra & Grebban. Previously know as Re:platform. We provide the answers to help you get the most from your ecommerce strategy and tech stack. Our episodes will help you understand the ecommerce landscape, plan for revenue growth and deliver performance improvements. And they're fun!