Inside Commerce: Ecommerce Strategy, CX and Technology Podcast
A podcast by Paul Rogers and James Gurd
Categories:
268 Episodes
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EP267: Re-engineering Pangaia’s Shopify Storefront to Increase Operational Efficiency, with Commerce UI CTO Michal Klim
Published: 12/4/2024 -
EP266: Loyalty & Luxury - How Can Premium Brands Land A Winning Loyalty Strategy?
Published: 11/27/2024 -
EP265: Delivering A Smarter CX: Integrating AI Chatbots Into Onsite User Journeys To Improve Product Discovery, with Asklo
Published: 11/19/2024 -
EP264: What Should Ecommerce Brands Be Reporting On, And Why, With OmniCommerce's Consulting Director Joe Fletcher
Published: 11/13/2024 -
EP263: Common Issues with ERPs: How They Hamper Ecommerce Teams & What To Do About Them, With Luke Hodgson
Published: 11/5/2024 -
EP262: Should You Invest In Your Technology Stack or Expect To Reduce Your TCO When Replatforming?
Published: 10/31/2024 -
EP261: The Future Of B2C Ecommerce Platforms: Why Vendors Need To Think Seriously About Niche & Vertical Specific Solutions
Published: 10/21/2024 -
EP260: Smythson's Digital Director On What CX and Personalisation Mean To A Heritage Luxury Brand
Published: 10/15/2024 -
EP259: Luca Faloni's Head of Growth On The Pivot From Shopify To Centra To Support International Ecommerce Expansion
Published: 10/8/2024 -
EP258: Justifying The Investment in Design & Creative For Ecommerce Brands, with Grebban's Founder Anton Johannson
Published: 10/1/2024 -
EP257: Cracking The Flexible Working Conundrum - Digital Leaders on Balancing Employee & Company Needs
Published: 9/25/2024 -
EP256: The Future of Your Ecommerce Returns Strategy - Understanding The Pivot To Paid Returns & Fair Usage
Published: 9/18/2024 -
EP255: 14 Examples of Ecommerce Brands Thinking Differently to Improve The Online Shopping Experience
Published: 9/11/2024 -
EP254: What BigCommerce's Latest Product Features Mean For Merchants, with VP Product Management Jordan Sim & Codal's Director of Strategy, Joe Comins
Published: 9/3/2024 -
EP253: Ecommerce Market Mood - Strategy, Tech & Interesting Stories, July 2024
Published: 8/28/2024 -
EP252: Wild Nutrition's Head of Ecommerce Roshni Patel On Strategy Shift, Personalisation & How to Turn Customers Into Subscribers
Published: 8/21/2024 -
EP251: Predicting User Intent Is The Key To Ecommerce Personalisation - Made With Intent Helps You Unlock Its Secrets
Published: 8/13/2024 -
EP250: The Importance of Direct Mail In Ecommerce - Insights, Impact & Good Practice, with Fractional CMO Anna Wilson
Published: 8/7/2024 -
EP249: How To Build An Experimentation Culture In Ecommerce, With Trainline's Experimentation Lead Hannah Tickle
Published: 7/31/2024 -
EP248: Why, When & How to Improve Operational Efficiency Through Systems Automation
Published: 7/23/2024
Weekly ecommerce strategy, CX & technology podcast hosted by two experienced digital consultants, James Gurd and Paul Rogers. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Centra & Grebban. Previously know as Re:platform. We provide the answers to help you get the most from your ecommerce strategy and tech stack. Our episodes will help you understand the ecommerce landscape, plan for revenue growth and deliver performance improvements. And they're fun!