Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

267 Episodes

1. EP266: Loyalty & Luxury - How Can Premium Brands Land A Winning Loyalty Strategy?

   Published: 11/27/2024
2. EP265: Delivering A Smarter CX: Integrating AI Chatbots Into Onsite User Journeys To Improve Product Discovery, with Asklo

   Published: 11/19/2024
3. EP264: What Should Ecommerce Brands Be Reporting On, And Why, With OmniCommerce's Consulting Director Joe Fletcher

   Published: 11/13/2024
4. EP263: Common Issues with ERPs: How They Hamper Ecommerce Teams & What To Do About Them, With Luke Hodgson

   Published: 11/5/2024
5. EP262: Should You Invest In Your Technology Stack or Expect To Reduce Your TCO When Replatforming?

   Published: 10/31/2024
6. EP261: The Future Of B2C Ecommerce Platforms: Why Vendors Need To Think Seriously About Niche & Vertical Specific Solutions

   Published: 10/21/2024
7. EP260: Smythson's Digital Director On What CX and Personalisation Mean To A Heritage Luxury Brand

   Published: 10/15/2024
8. EP259: Luca Faloni's Head of Growth On The Pivot From Shopify To Centra To Support International Ecommerce Expansion

   Published: 10/8/2024
9. EP258: Justifying The Investment in Design & Creative For Ecommerce Brands, with Grebban's Founder Anton Johannson

   Published: 10/1/2024
10. EP257: Cracking The Flexible Working Conundrum - Digital Leaders on Balancing Employee & Company Needs

    Published: 9/25/2024
11. EP256: The Future of Your Ecommerce Returns Strategy - Understanding The Pivot To Paid Returns & Fair Usage

    Published: 9/18/2024
12. EP255: 14 Examples of Ecommerce Brands Thinking Differently to Improve The Online Shopping Experience

    Published: 9/11/2024
13. EP254: What BigCommerce's Latest Product Features Mean For Merchants, with VP Product Management Jordan Sim & Codal's Director of Strategy, Joe Comins

    Published: 9/3/2024
14. EP253: Ecommerce Market Mood - Strategy, Tech & Interesting Stories, July 2024

    Published: 8/28/2024
15. EP252: Wild Nutrition's Head of Ecommerce Roshni Patel On Strategy Shift, Personalisation & How to Turn Customers Into Subscribers

    Published: 8/21/2024
16. EP251: Predicting User Intent Is The Key To Ecommerce Personalisation - Made With Intent Helps You Unlock Its Secrets

    Published: 8/13/2024
17. EP250: The Importance of Direct Mail In Ecommerce - Insights, Impact & Good Practice, with Fractional CMO Anna Wilson

    Published: 8/7/2024
18. EP249: How To Build An Experimentation Culture In Ecommerce, With Trainline's Experimentation Lead Hannah Tickle

    Published: 7/31/2024
19. EP248: Why, When & How to Improve Operational Efficiency Through Systems Automation

    Published: 7/23/2024
20. EP247: Key Ecommerce Vendor Leadership Team Interviews Q2/24

    Published: 7/16/2024