Inside Commerce: Ecommerce Strategy, CX and Technology Podcast
A podcast by Paul Rogers and James Gurd
Categories:
275 Episodes
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EP274: Ecommerce Vendor Strategy Update: Leadership Interviews With BigCommerce, Shopify, Centra, Commerce Layer, Scayle, Remarkable & Shopline
Published: 1/28/2025 -
EP273: Look Fabulous Forever MD On Building True Customer Loyalty Through Brand, Product Expertise & Excellent Customer Service
Published: 1/20/2025 -
EP272: The Evolution of Ecommerce Replatforming - Insights & Advice Based On Project Experience
Published: 1/15/2025 -
EP271: Economic Factors Impacting Ecommerce in 2025 + 6 Key Trends Ecommerce Teams Should Be Thinking About
Published: 1/8/2025 -
EP270: Inside Commerce Unwrapped 2024 - Annual Review of the Trends Shaping Ecommerce
Published: 12/24/2024 -
EP269: Delivering One Of The Industry's Biggest SaaS Migrations With More Than 1 Million Products, with World Books Product Director
Published: 12/17/2024 -
EP268: Unified Commerce: What Does It Really Mean? Unpicking The Latest Ecommerce Buzzword To Focus On What Matters To Ecommerce Businesses
Published: 12/12/2024 -
EP267: Re-engineering Pangaia’s Shopify Storefront to Increase Operational Efficiency, with Commerce UI CTO Michal Klim
Published: 12/4/2024 -
EP266: Loyalty & Luxury - How Can Premium Brands Land A Winning Loyalty Strategy?
Published: 11/27/2024 -
EP265: Delivering A Smarter CX: Integrating AI Chatbots Into Onsite User Journeys To Improve Product Discovery, with Asklo
Published: 11/19/2024 -
EP264: What Should Ecommerce Brands Be Reporting On, And Why, With OmniCommerce's Consulting Director Joe Fletcher
Published: 11/13/2024 -
EP263: Common Issues with ERPs: How They Hamper Ecommerce Teams & What To Do About Them, With Luke Hodgson
Published: 11/5/2024 -
EP262: Should You Invest In Your Technology Stack or Expect To Reduce Your TCO When Replatforming?
Published: 10/31/2024 -
EP261: The Future Of B2C Ecommerce Platforms: Why Vendors Need To Think Seriously About Niche & Vertical Specific Solutions
Published: 10/21/2024 -
EP260: Smythson's Digital Director On What CX and Personalisation Mean To A Heritage Luxury Brand
Published: 10/15/2024 -
EP259: Luca Faloni's Head of Growth On The Pivot From Shopify To Centra To Support International Ecommerce Expansion
Published: 10/8/2024 -
EP258: Justifying The Investment in Design & Creative For Ecommerce Brands, with Grebban's Founder Anton Johannson
Published: 10/1/2024 -
EP257: Cracking The Flexible Working Conundrum - Digital Leaders on Balancing Employee & Company Needs
Published: 9/25/2024 -
EP256: The Future of Your Ecommerce Returns Strategy - Understanding The Pivot To Paid Returns & Fair Usage
Published: 9/18/2024 -
EP255: 14 Examples of Ecommerce Brands Thinking Differently to Improve The Online Shopping Experience
Published: 9/11/2024
Weekly ecommerce strategy, CX & technology podcast hosted by two experienced digital consultants, James Gurd and Paul Rogers. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Centra & Grebban. Previously know as Re:platform. We provide the answers to help you get the most from your ecommerce strategy and tech stack. Our episodes will help you understand the ecommerce landscape, plan for revenue growth and deliver performance improvements. And they're fun!