Take a Moment

33 Episodes

1. S3 Ep. 6 Integral Care: Providing hope and healing through mental health education

   Published: 11/16/2020
2. S3 Ep. 5 Hesitation equals devastation

   Published: 10/30/2020
3. S3 Ep. 4 Customers for life: Agents are central to building customer loyalty

   Published: 10/6/2020
4. S3 Ep.3 Rochester Regional Health: Enabling empathetic patient experiences through the cloud

   Published: 9/21/2020
5. S3 Ep.2 Enable Better Service: Aarde Cosseboom’s CX mission

   Published: 9/2/2020
6. S3 Ep.1 James Hinchcliffe: How to Stay Driven

   Published: 8/19/2020
7. S2 Ep. 19 Leadership Through Crisis: Allyship in Action

   Published: 7/22/2020
8. S2 Ep. 18 Leadership through crisis: Equity in action

   Published: 7/15/2020
9. S2 Ep. 17 Leadership through crisis: Empathy in action

   Published: 7/8/2020
10. S2 Ep. 16 Leadership in crisis: Knowing where the battle should be

    Published: 5/13/2020
11. S2 Ep.15 Intentional Humanity: The common thread for design, culture, and leadership

    Published: 4/29/2020
12. S2 Ep. 14 Architects of success: The Genesys Cloud story

    Published: 4/15/2020
13. S2 Ep. 13: Genesys Cloud: Helping people should be an easy job

    Published: 4/1/2020
14. S2 Ep.12 Beautiful wounds – The art of war and marketing

    Published: 3/18/2020
15. S2 Ep. 11 Failure is just a moment in time

    Published: 3/4/2020
16. S2 Ep. 10 Technology + empathy = success: Rose-Hulman inspires tomorrow’s geniuses

    Published: 2/19/2020
17. S2 Ep. 9 Women in Tech: Walking the path unplanned

    Published: 2/5/2020
18. S2 Ep. 8 Bold curiosity: Key attributes for a high-performing creative leader

    Published: 1/22/2020
19. S2 Ep. 7 Holiday host highlight with Mari Yamaguchi

    Published: 1/8/2020
20. S2 Ep. 6 Holiday host highlight with Nathan Bennett

    Published: 12/18/2019