The Agile Brand with Greg Kihlström®

647 Episodes

1. #407: Meeting & Exceeding B2C Expectations in a B2B World with Chris Costello, Amazon Business

   Published: 8/16/2023
2. #406: State of the (recruiting) union with Sue Keith, Ceres Talent

   Published: 8/14/2023
3. #405: AI in the Contact Center with Mary Nelson, Chief Customer Officer, Aircall

   Published: 8/11/2023
4. #404: Conversational Marketing and the Customer Experience with Justin Keller, Drift

   Published: 8/9/2023
5. #403: Building a culture of data with Aron Clymer, Data Clymer

   Published: 8/7/2023
6. #402: Agile Marketing adoption and growth with Melissa Reeve, Agile Marketing Alliance

   Published: 8/4/2023
7. #401: B2B Customer Experience at Scale, with Tommi Marsans, Verizon Business Group

   Published: 8/2/2023
8. #400: Scaling professional services while maintaining CX and customer results, with Jamie Adams, Scorpion

   Published: 7/31/2023
9. #399: What makes you different is what makes you, with Dharma Pachner, Contrast & Co.

   Published: 7/28/2023
10. #398: AI and the workforce, with Alice Fournier, CIO, ISS Americas

    Published: 7/26/2023
11. #397: Enterprise SEO with Adrien Menard, CEO of Botify.com

    Published: 7/24/2023
12. #396: The ongoing relationship between businesses and their location, with Michael Steifvater, Arlington Economic Development

    Published: 7/21/2023
13. #395: Professional Services and the Customer Experience with Blake Godwin, Client Savvy

    Published: 7/19/2023
14. #394: Agile marketing and walled gardens with Oli Marlow Thomas, Chief Innovation Officer, Smartly.io

    Published: 7/17/2023
15. #393: Agile supply chains, with Peter Pernot-Day, SHEIN

    Published: 7/14/2023
16. #392: Great CX in regulated industries, with Meghan Fishburn, AgencyQ

    Published: 7/12/2023
17. #391: AI and the Customer Experience at Scale, with Shelia Anderson, US CIO at Aflac

    Published: 7/10/2023
18. #390: Prioritizing what customers both want and need with Bobby Arbuthnot, Unisys

    Published: 7/7/2023
19. #389: Marketing, AI, and the Omnichannel Experience with Asim Zaheer, Glassbox

    Published: 7/5/2023
20. #388: AI and decision making, prediction, and workflow automation, with Rik Chomko, CEO at InRule

    Published: 7/3/2023