693 Episodes

  1. #93 Agility in the Relationship with Ourselves with Laura DiBenedetto

    Published: 10/6/2020
  2. #92 The Center of Experience and the Power of Combining CX and EX

    Published: 10/1/2020
  3. #91 Keeping Government Agile with Dave Witkin at Packages Agile

    Published: 9/29/2020
  4. #90 Agility in Entrpreneurship and Events with Mark Michelson, CX Talks

    Published: 9/22/2020
  5. #89 Agility in Creating New Experiences with Craig Langlois, Berkshire Museum

    Published: 9/15/2020
  6. #88 Maintaining Great Employee Experience in Difficult Times with Nancy Greatrix and Becky Lechner from Room and Board

    Published: 9/8/2020
  7. #87 Startups, MVPs, and Staying Agile with Dan Moore, Vaporwaree

    Published: 9/1/2020
  8. #86 Business Agility and Understanding Your Customers with Dr. Michael Griewe, OrthoLive

    Published: 8/25/2020
  9. #85 Agility in Teams with Duena Blomstrom

    Published: 8/18/2020
  10. #84 Mental Agility with Kirk Westwood, Author of The Very Best Bad Idea

    Published: 8/11/2020
  11. #83 How to be an Agile Business with David Wachs, Handwrytten

    Published: 8/4/2020
  12. #82 The Freelance Economy: The importance of benefits for freelancers and contractors

    Published: 7/28/2020
  13. #81 The Freelance Economy: Vetting and Verifying 1099 Contractors with Kelly Painter, CareerGig

    Published: 7/21/2020
  14. #80 Patient Experience and the Importance of Training with Jennifer Thompson, Insight Marketing

    Published: 7/14/2020
  15. #79 Acceleration Powered by Data, Part 3

    Published: 7/7/2020
  16. #78 Acceleration Powered by Data, Part 2

    Published: 6/30/2020
  17. #77 Acceleration Powered by Data, Part 1

    Published: 6/23/2020
  18. #76 Next Best Action

    Published: 6/16/2020
  19. #75 Focusing on Customer Experience with Augie Ray, Gartner

    Published: 6/9/2020
  20. #74 The Relationship Between Customer Experience and Marketing with Jennifer Severns, AMA

    Published: 6/2/2020

31 / 35

Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.