The Jasons take on...

96 Episodes

1. Guest: Lynn Hunsaker - CS Leaders as the Stewards of Customer Value

   Published: 10/18/2022
2. Guest: Dana Alvarenga - Creating & Growing Your Voice of the Customer (VoC) Program

   Published: 8/3/2022
3. Ideal Customer Behavior

   Published: 6/7/2022
4. Guest: Kristi Faltorusso - Why do we Need to Talk About Customer Marketing?

   Published: 5/17/2022
5. Guest: Ben Winn - The Rise and Importance of Communities in Customer Success

   Published: 5/10/2022
6. Guest: Harini Gokul - Why Customer Success is a Team Sport

   Published: 5/3/2022
7. Guest: Markus Rentsch - Customer Value Led Growth

   Published: 4/26/2022
8. Guest: Kristi Faltorusso - How To Successfully Scale Customer Success

   Published: 4/19/2022
9. Guest: Alex Farmer - Building a Successful Customer Success Organization

   Published: 4/12/2022
10. Guest: Irit Eizips - Designing & Implementing Customer Success Strategies In Complex Organizations

    Published: 4/5/2022
11. Guest: Aaron Jones - Using Storytelling to Engage Customers

    Published: 3/29/2022
12. Guest: Philipp Wolf - The State Of The Customer Success Industry And Where It’s Going In 2022

    Published: 3/15/2022
13. Guest: Guy Nirpaz - Customer Success Is Evolving -What Does The Future Look Like?

    Published: 3/7/2022
14. Guest: Dickey Singh - Scaling Customer Success with Automation

    Published: 12/14/2021
15. Is Customer Success a Professional Service?

    Published: 12/7/2021
16. Guest: Mara Vicente - Building Long-Term Relationships via Customer Support

    Published: 11/22/2021
17. Speaking the Customer's Language

    Published: 9/28/2021
18. CS Ops is the Secret to Customer Success!

    Published: 9/21/2021
19. Guest: Prithwi Dasgupta - Customer Success Tools & Tech of Tomorrow

    Published: 8/10/2021
20. Scaling Customer Success

    Published: 8/3/2021