103 Episodes

  1. 132 | Know No Limits

    Published: 3/26/2024

  2. 131 | Ice Storm Refund

    Published: 3/12/2024

  3. 130 | Guard Dog Negotiations

    Published: 3/5/2024

  4. 129 | Boo-Boo Sugar

    Published: 2/27/2024

  5. 128 | Stingray Elbow Suction

    Published: 2/20/2024

  6. 127 | Job Interview Subterfuge

    Published: 2/13/2024

  7. 126 | Jailhouse Ad Copy

    Published: 2/6/2024

  8. 125 | Stand in the Room

    Published: 1/30/2024

  9. 124 | Don't Tell Mom

    Published: 1/23/2024

  10. 123 | More Sister Shenanigans

    Published: 1/16/2024

  11. 122 | Not a Babysitter

    Published: 1/9/2024

  12. 121 | Sam Walton's Button

    Published: 1/2/2024

  13. 120 | Cheese, Cheese or Cheese?

    Published: 12/26/2023

  14. 119 | Never Check Bags

    Published: 12/19/2023

  15. 118 | Grief-Stricken Audience

    Published: 12/12/2023

  16. 117 | High Seas Pirates

    Published: 12/5/2023

  17. 116 | Wine Bottle Anxiety

    Published: 11/28/2023

  18. 115 | Stuck in an Elevator

    Published: 11/21/2023

  19. 114 | Thailand Pajama Party

    Published: 11/14/2023

  20. 113 | Hotel Art Heist

    Published: 11/7/2023

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Top Floor is a weekly podcast with tangible tips and excellent stories from the experts and characters who elevate hospitality. Host and elevator operator Susan Barry explores the idea that everything is marketing in the hotel business. Our interviews with creators, thought leaders and hospitality groundbreakers are designed to provide practical tactics that hoteliers, restaurateurs and travel mavens can use to promote their businesses. Along the way, we answer burning marketing questions submitted on the Emergency Call Button and share the funniest, craziest, just-plain-weirdest stories down at the Loading Dock. Need to press the Emergency Call Button? Or have a story to share at the Loading Dock? Reach us at 850.404.9630 to be featured in a future episode.