448 Episodes

  1. Rising Complaints about Veterinary Prices - Tips for Preventing and Handling

    Published: 4/24/2024
  2. North American Association of Veterinary Receptionists (NAAVR) - with Debbie Boone, CVPM

    Published: 4/17/2024
  3. What happens if you disagree with a veterinary client on pet care? Tips for handling these difficult conversations.

    Published: 4/10/2024
  4. Are You Giving (or Getting) These Three Types of Feedback?

    Published: 4/3/2024
  5. The Benefits of 4-Year Vet Tech Degrees and Innovations in Online Programs with App State’s Jennifer Serling, RVT, VTES

    Published: 3/27/2024
  6. Workplace Risks in Veterinary Practice: How Safe is Your Clinic?

    Published: 3/20/2024
  7. Have We Forgotten Our Manners in Veterinary Practice? Tips and Tactics to Address Generational Differences

    Published: 3/13/2024
  8. What should you do if a competing vet clinic’s staff is rude when requesting records?

    Published: 3/6/2024
  9. First Veterinary Technician Elected as President of Viticus Group (WVC) - Heather Prendergast, RVT, CVPM, SPHR

    Published: 2/28/2024
  10. Sad Triangles of Pizza and Moldy Leftovers: Veterinary Clinic Common Area Disasters

    Published: 2/27/2024
  11. What We Love About the Veterinary Profession - Valentine's Day 2024

    Published: 2/14/2024
  12. Is your Veterinary Clinic Really Prepared for an Emergency?

    Published: 2/7/2024
  13. 2023 Veterinary Technician of the Year - Sam Geiling, CVT

    Published: 1/31/2024
  14. Overwhelming Veterinary Practice Messages: Healthy Use and Boundaries on Slack, Teams, and Groups

    Published: 1/24/2024
  15. The Importance of the Training Struggle : How to Create Training Guardrails and a Culture of Curiosity

    Published: 1/17/2024
  16. What Happens When Promotions Don't Work Out in a Vet Clinic?

    Published: 1/10/2024
  17. Will Veterinary AI Replace or Augment Telemedicine?

    Published: 1/3/2024
  18. Happy New Year! Setting Resolutions for Your Best Self with Rebecca Newman, PsyM, CVT, RVT

    Published: 12/27/2023
  19. 'Twas the Night Before Christmas in the Veterinary Clinic - 2023 edition

    Published: 12/20/2023
  20. ’Tis the Season of… Expectations? How to better communicate expectations to avoid frustrations!

    Published: 12/13/2023

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Weekly podcast dedicated to "tackling the toughest topics in veterinary medicine." Hosted by veterinarian Dr. Ernie Ward and registered veterinary technician Beckie Mossor. Candid, irreverent, provocative, educational, and occasionally funny conversations about issues that impact the veterinary profession. Non-stop since 2016.