VUX World

336 Episodes

1. Voice UX Design in a generative AI world with Cooper Johnson

   Published: 7/15/2024
2. Traversing the uncanny valley with Falene McKenna

   Published: 7/10/2024
3. CSAT and NPS are dead. Good Riddance. With Richard Smullen

   Published: 6/12/2024
4. How we built AI assistant, Sandy, with loveholidays

   Published: 6/11/2024
5. The role of AI in music with SoundCloud's Hazel Savage

   Published: 6/10/2024
6. Unlocking AI use cases with speech recognition with Ricardo Herreros-Symons

   Published: 5/29/2024
7. New updates from OpenAI: a rundown of GPT-4o and it's impact on CX

   Published: 5/14/2024
8. Chatbot and LLM Analytics with Eric Griffing

   Published: 5/10/2024
9. AI that filters voices and soften accents, with Ofer Ronen

   Published: 4/23/2024
10. Lessons from 21 years in conversational AI with Chris Ezekiel

    Published: 4/17/2024
11. Using AI to make the job search easier with Total Jobs Group

    Published: 4/4/2024
12. AI in contact centers trends with Nerys Corfield

    Published: 4/3/2024
13. The AI Platform Reimagined, with Brandon Nott and Nick Orlando

    Published: 3/20/2024
14. Lean and process engineering for AI automation with Scott Hamilton

    Published: 3/6/2024
15. Navigating the CX Maze: Insights from Ian Robertson on VUX World

    Published: 2/27/2024
16. Microsoft Copilot: Enterprise lessons learned with Pete Kemp

    Published: 2/23/2024
17. Esteemed author, Byron Reese, discusses the impact of AI on work, life and society

    Published: 2/9/2024
18. What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy

    Published: 2/7/2024
19. Designing AI assistants with 50 years of conversation analysis with Liz Stokoe

    Published: 1/23/2024
20. Agony Agent Roundtable #1

    Published: 12/20/2023