VUX World

336 Episodes

1. How HSBC is using conversational AI with Andy Kingston, HSBC

   Published: 5/24/2022
2. The need for AI privacy, with Patricia Thaine, CEO, Private AI

   Published: 5/19/2022
3. How AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner, AMRO Bank

   Published: 5/18/2022
4. Top CX trends and how AI is helping, with Brad Cleveland

   Published: 5/4/2022
5. How Marks and Spencer is using conversational AI, with Steven Siddall Contact Systems Lead, Marks and Spencer

   Published: 4/27/2022
6. How Homeserve is using DialogFlow for CX automation, with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve

   Published: 4/22/2022
7. How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart

   Published: 4/21/2022
8. Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER

   Published: 4/21/2022
9. Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia

   Published: 4/19/2022
10. Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI

    Published: 4/14/2022
11. Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai

    Published: 4/1/2022
12. Call centre authentication with Matt Smallman, Founder, SymNex Consulting

    Published: 3/31/2022
13. So you have a chatbot, now what? With Alan Nichol, CTO, Rasa

    Published: 3/25/2022
14. How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon

    Published: 3/24/2022
15. How Deutsche Telekom uses NLP with Angel Martinez, Lead Architect for Speech Technologies and NLP

    Published: 3/20/2022
16. 'Cobots' with Lisa Michaud, Product Director, Interactions

    Published: 3/19/2022
17. Making up for lost revenue with AI with Brian Jeppesen, Landry's Inc.

    Published: 3/16/2022
18. Bringing conversational commerce to life with Brian Podolak, CEO, Vocodia

    Published: 3/16/2022
19. Speech recognition revolution with Scott Stephenson, CEO, Deepgram

    Published: 3/11/2022
20. Speech-to-speech synthesis with Alex Serdiuk, CEO, Respeecher

    Published: 3/5/2022