93 Episodes

  1. 33: Customer-centricity series - When bad news avoidance meets conflict avoidance

    Published: 12/16/2019

  2. 32: Customer-centricity series - Indispensable is the benchmark - does your business hit this?

    Published: 12/9/2019

  3. 31: Customer-centricity series - Be in love with your customer not your product talk to their heart

    Published: 12/2/2019

  4. 30: Customer-centricity series - Beware self-absorption, it kills empathy

    Published: 11/25/2019

  5. 29: Customer-centricity series - Are you deeply curious enough to know their world?

    Published: 11/18/2019

  6. 28: Empowerment series - Is empowering others counterintuitive to you? That wouldn't be unusual

    Published: 11/11/2019

  7. 27: Empowerment series - Empowering others is a process, where are you on this journey?

    Published: 11/4/2019

  8. 26: Empowerment series - Change your language, it drives empowerment

    Published: 10/28/2019

  9. 25: Empowerment series - It really is down to you - but that's good news, right?

    Published: 10/21/2019

  10. 24: Empowerment series - "If you own the story, you get to write the ending"

    Published: 10/14/2019

  11. 23: One-team series - Why alignment is different from agreement

    Published: 10/7/2019

  12. 22: One-team series - Do you give as much as you receive?

    Published: 9/30/2019

  13. 21: One-team series - Get over yourself. It takes a group to get this thing done

    Published: 9/23/2019

  14. 20: One-team series - Understanding how one-team thinking is different

    Published: 9/16/2019

  15. 19: Values driven series - Can you speak up for the truth?

    Published: 9/9/2019

  16. 18: Values driven series - Will you sacrifice for authenticity?

    Published: 9/2/2019

  17. 16: Values driven series - What do you truly value?

    Published: 8/19/2019

  18. 17: Values driven series - Know your hierarchy and how it impacts you and others

    Published: 8/17/2019

  19. 15: Courage series - Speaking from the heart - Why would you bother?

    Published: 8/12/2019

  20. 14: Courage series - Vulnerability sounds to others like truth and feels to us like courage

    Published: 8/5/2019

4 / 5

This podcast is about leadership, authenticity and courage. Every episode is a personal development experience showing you how you can transform yourself and thus transform those around you and ultimately the organisation within which you work. Take a stand, choose a value - accountability, one-team, customer-centric, and many more - and come away with insights and practical tips on what it takes to authentically live that day-to-day. Many people and organisations hold these values, but don’t practise them. Through this podcast you will close that gap and as a result earn higher trust from your clients and colleagues, because they see you walking your talk. Carolyn Taylor is a global thought leader in personal development and culture change, with a reputation for having a practical, insightful and do-able approach. She has coached thousands of leaders and helped hundreds of organisations change their culture, and is the author of the classic best-selling handbook Walking the Talk: How to Build a culture for success.