Why Service Design Thinking

A podcast by Why Service Design Thinking

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26 Episodes

  1. #ServiceDesignDay | Tatiana El-Khouri + Olivia Lucas on Co-Creation

    Published: 6/1/2016
  2. #ServiceDesignDay | Nathan Lucy + Jessica Tungesvik on Customer Personas

    Published: 6/1/2016
  3. People, Planet, and Profit | Martin Dowson

    Published: 5/1/2016
  4. Helping Nonprofits Build A Legacy Through Design | Matthew Manos

    Published: 4/1/2016
  5. What is Service Design? | Melissa Rancourt

    Published: 3/1/2016
  6. Intro Episode | Marina Terteryan | Why Service Design Thinking

    Published: 2/1/2016

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Why Service Design Thinking is podcast that helps business to do things better and do better things. Service design is one of the next big competitive advantages in business and it is being used with great success by corporations and other large organizations around the world. But how can a smaller business, a startup, or a nonprofit adopt these innovative techniques? We talk with experts in the field and share lots of case studies on how you can engage your customers, create delightful experiences, and build a lasting legacy. Don’t forget to listen until the very end, for this week’s design challenge. Hosted by: Marina Terteryan Want to keep in touch? Sign up for the mailing list at www.whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else. Like what you hear? Please subscribe, rate, and review us!