Laura Jennings (Founder & CEO at Knack) on developing a vision, responding to failure, and letting go of other what other people think

After a long career as a VP at Microsoft in the 80s and 90s, Laura Jennings had a big vision for eCommerce. After founding Knack, her masterplan didn't play out exactly as designed. She was working out of a basement, shipping boxes, and learning how to sell merchandise with little experience. Her principles remained, but she updated her strategy after watching and listening. She created a culture that responds to mistakes by asking "what are we going to do about it?" instead of "who is at fault?" Now Knack is a growing profitable business and Laura is still looking forward.

Om Podcasten

Interviews with Seattle's top entrepreneurs, investors, and leaders. Hear how they think, how they operate, and how they're building in Seattle. Hosted by Adam Schoenfeld.