Building your 90-DAY PLAN as a Customer Success Executive
CSM Practice - The Customer Success Podcast - A podcast by Irit Eizips & CSM Practice - Fridays
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In this podcast episode, Dutta Satadip shares what a 90-day CS Executive Plan should look like and why it is crucial for CS executives to secure early wins by building credibility quickly, and earning the trust of customers and colleagues. Whether you're applying for a position or are about to start a new one, you need to know how to build an effective 90-day plan, since the actions you take in the first few months will have a major impact on your overall performance. Our guest, Dutta Satadip...