Customer Success in SDK Software Companies

In this podcast episode, join Binah's Director of Customer Success, Nir Cohen, as he dives into the world of customer success in SDK companies. Discover how CSMs (Customer Success Managers) play a crucial role in guiding customers towards success with their SDK solutions.Nir shares valuable insights and strategies, including:Leveraging metadata collected from device activations and measurements of SDK services to predict trends and identify customer challenges in navigation.Exploring the diff...