Data-Driven Initiatives to Lowering Churn

CSM Practice - The Customer Success Podcast - A podcast by Irit Eizips & CSM Practice - Fridays

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Business

Is it possible to save every account? While it's important to do everything possible to prevent churn, Customer Success teams need to be strategic in their efforts. BΓ‘rbara Edith Pugliese shares her team’s innovative approaches to reduce churn, prove value, and foster customer advocacy; maintaining the goal to maximize overall customer retention. Click here to watch the interview on YouTube! π‡πˆπ†π‡π‹πˆπ†π‡π“π’ - Learn how Barbara's team leverages data to anticipate and prevent customer churn. -...