From Good to Great: Elevating Your CSM Customer Conversations with AI

Join Irit Eizips in a captivating conversation with Amanda Schmidt, Senior Vice President of Customer Success at PandaDoc. Discover the impactful role of AI in enhancing customer communication, and how PandaDoc's integration of AI tools like Ox led to a 40-point increase in their NPS score within a year.In this episode, you'll gain insights on:PandaDoc's AI-Driven Customer Success: How AI tools like Ox revolutionized their approach.Creating a Customer-Centric Team: Strategies for fostering a ...