How Do I Deal With Challenging Customers as a CSM?

How can customer success managers enhance customer retention? In this enlightening episode, Alon Ahronberg, AVP of Customer Success at Cheq, shares invaluable insights on navigating common yet challenging customer scenarios!HIGHLIGHTS- Strategies for scaling CS teams from 5 to 30 members.- Tech stack recommendations for managing long-tail segments.- Creative solutions for common customer challenges.- The power of peer influence in customer webinars for boosting product adoption.Whether you're...