How to Become a Value-Driven CSM

CSM Practice - The Customer Success Podcast - A podcast by Irit Eizips & CSM Practice - Fridays

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Business

Discover essential strategies for becoming a top-tier Customer Success Manager (CSM) with Ifat Lev! Learn how to define success criteria, align business objectives with customer goals, and implement value-driven CSM frameworks effectively.Want to get access to Ifat Lev’s exclusive framework? Join our Mastermind program: https://bit.ly/jointhecustomermethodClick here to watch the video on YouTube.π‡πˆπ†π‡π‹πˆπ†π‡π“π’- Defining measurable success criteria to drive outcomes.- Aligning business objectives ...