Lessons from a Customer Success Professional for Higher CSAT

CSM Practice - The Customer Success Podcast - A podcast by Irit Eizips & CSM Practice - Fridays

Categories:

Business

What’s the secret to a 33% CSAT boost? Irit Eizips sits down with Daniel Oberes, Head of Operations at Snappr, to uncover how he redefined their customer success strategy. With a proven track record of transforming businesses, Daniel shares powerful tactics and actionable advice to help you achieve similar results. Click here to watch the interview on YouTube! π‡πˆπ†π‡π‹πˆπ†π‡π“π’ - The key changes that helped Snappr raise their CSAT from 3.9 to 4.6 - Why redefining team incentives can transfor...