Should we merge CS and Support roles?

CSM Practice - The Customer Success Podcast - A podcast by Irit Eizips & CSM Practice - Fridays

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Dive into a riveting conversation with Krishna Raj Raja, the visionary Founder and CEO of Support Logic, as he unveils the game-changing fusion of Customer Success and Support roles in the era of AI. Discover how embracing these changes can revolutionize customer service experiences and empower businesses to thrive in the digital age. Join us for a glimpse into the future of customer success like never before!𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒 - Uncover AI's transformative potential in customer engagement and operat...