Streamlining and Scaling Customer Success with Customer Hubs
CSM Practice - The Customer Success Podcast - A podcast by Irit Eizips & CSM Practice - Fridays
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Dive into the world of Customer Success with Irit Eizips in this insightful podcast episode, featuring Shachar Avrahami, VP Product & Strategy at EverAfter. Join them as they explore the impact of customer hubs and tech-touch strategies on enhancing customer engagement and scalability in businesses.Key highlights include:Unpacking actionable, personalized, and automated elements of successful Customer Success/tech-touch programs.Examining the role of decision-making trees in tech-touch mo...