The Ultimate Guide to Mitigate Customer Churn
CSM Practice - The Customer Success Podcast - A podcast by Irit Eizips & CSM Practice - Fridays
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Welcome to this engaging podcast episode hosted by Irit Eizips, featuring our special guest Adi Aloni, Senior Vice President of Customer Success at Folloze. Together, they unravel essential strategies for mitigating customer churn and preserving valuable customer relationships. Join the conversation as Adi shares insights on identifying and maintaining an Ideal customer profile, along with effective measures to prevent deals from going awry.Gain valuable perspectives from Adi, drawing from he...