What is an ENTERPRISE Customer Ssuccess Manager?
CSM Practice - The Customer Success Podcast - A podcast by Irit Eizips & CSM Practice - Fridays
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What does it mean to be an enterprise Customer Success Manager, and how does this role impact how enterprise-level businesses engage with their customers?Enterprise-level customer success necessitates a more in-depth and potentially more high-touch approach to customer engagement. Unlike Customer Success Manager for small businesses, enterprise Customer Success Manager works with a larger number of people and teams within the company to ensure that customers receive the value they expect. In ...