CX Goalkeeper with Adrian Swinscoe - S1E16 is about his book "CX PUNK"

The CX Goalkeeper had a smart discussion with Adrian SwinscoeAdrian is a Customer experience advisor, author, speaker, workshop leader and aspirant punk at Punk CX. We discussed following tracks from his book:With great power comes great responsibilitiesCX is not F***** metricsSimplicity rules: ok?The answers are right in front of viewHis book suggestion: Worth It by Dan PriceHow to contact Adrian:https://www.linkedin.com/in/adrianswinscoe/https://www.adrianswinscoe.com/Amazon link to Adrian’s book "PUNK CX”Adrian’s gold nuggets:“Find something you love to do”“Be curious about everything”Thank you Adrian!#customerexperience #leadership #innovation #transformation#punkcx