CX Goalkeeper with Rosaria Cirillo - E41 is about Yellow Factor: Happiness in Business

The CX Goalkeeper had a smart discussion with Rosaria CirilloRosaria is an expert on H-CX, she is an Author a Certified Happiness Trainer and THE Happiness Driven Growth Change Catalyst. Additionally TED Speaker, CX Trainer & Management AdvisorWe discussed about the book: Yellow Factor, Happiness in BusinessYou will learn about:The evolution of business through different levels: shareholders, customers, employees, purpose, and happinessSpiritual, physical, intellectual, relational, and emotional wellbeing translated into the business world for customers, employees, and societyHAPPINESS as Health, Autonomy, Purpose, Play, Integrity, Nature, Empathy, Simplicity, SmileGROWTH as Grounding, Reaching up, Operationalizing, Wow Blossoming, Taking Time, Harvesting… and much moreHer book suggestion:The Four Agreements; Don Miguel Ruiz, Peter Coyote, et al.The Fifth Agreement: A practical guide to self-mastery; Don Miguel Ruiz, Don Jose Ruiz, et al.Rosaria’s golden nugget:Act from the hearth and do it smiling and laughingHow to contact Rosaria:· https://wownow.eu/· https://www.instagram.com/wownowexp/· https://www.linkedin.com/in/rosariacirillo/Thank you, Rosaria!#customerexperience #leadership # #internationalweekofhappinessatwork #cxgoalkeeper #happinessdrivengrowth #hcx #humanexperience #podcast