How to turn Your Employees into Lead Magnets and Customer Advocates with Jill Raff

The CX Goalkeeper had the great opportunity to interview Jill RaffLinkedIn Headline: Expert Insights Turning Employees Into Advocates and Customer Magnets Consultant, Speaker, Show Host, Author, CEO/Founder of Jill Raff Group, LLCHighlights:* 00:00 Game Start* 01:00 Jill's introduction* 05:00 Jill's values* 06:19 EX2CX definition* 8:03 the importance of employee experience* 10:15 Inside-Out Methodology* 18:03 The 3 "Es" plus one E* 23:15 Jill's Definition of Employee Experience* 25:10 What are we discussing in Employee Experience in 10 years from now?* 27:09 Employees: Partners and not "being depending"* 28:15 Jill's contact details* 30:28 Jill's book suggestion* 31.59 Jill's Golden Nugget* 33:25 Game End… more on: www.cxgoalkeeper.com/jillraffJill's Contact Details:-https://www.jillraff.com/- https://www.linkedin.com/in/ex2cx-expert/- https://www.youtube.com/channel/UC5Zr7Espyc1cM08zXwKmxiAThank you, Jill.#customerexperience #employeeexperience #cxgoalkeeper #podcast #leadership #ex2cx