Human interactions have evolved… so should your contact centre! with Anand Janefalkar Founder & CEO UJET - E102

The CX Goalkeeper had the great opportunity to interview Anand JanefalkarLinkedIn Headline: Founder & CEO at UJETHighlights:00:00 Game Start00:53 Anand's intro02:23 Anand's values04:55 UJET.cx11:07 human interaction has evolved. So Should your contact centre12:44 Proactive Services16:11 The role of Cloud23:35 The Future of CX25:58 Anand's book suggestion27:17 Anand's contact details27:29 Anand's Golden Nuggetand much more on https://www.cxgoalkeeper.com/ujet#cxgoalkeeper #customerexperience #podcast #leadership