Leadership and Trust with Dr. Brian Harman

THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership - A podcast by Gregorio Uglioni - Mondays

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The CX Goalkeeper had a smart discussion with Dr. Brian HarmanCoaching Executives Into High-Trust Leaders Who Earn 41% More In 3 Months Using The Signature BMH Career & Leadership AcceleratorHighlights:1:30 Brian's Introduction4:27 Brian’s TEDx Talk “How to use humor to build trust”7:13 Digital working and how to improve trust8:45 Brian’s Forbes Article9:08 Definition of trust10:15 Performance, Equality, empathy and fun to create high trust teams14:40 Failure rituals17:05 Employee involvement to create cohesion18:35 After the game19:23 Book suggestion “Give and Take, Adam Grant20:13 Brian’s Golden Nugget: "High Trust Hello"Contact details:https://www.linkedin.com/in/drbrianharman/https://www.bmhallmark.com/https://www.forbes.com/sites/forbescoachescouncil/people/brianmharman/https://www.ted.com/talks/brian_harman_how_to_use_humor_to_build_trustmore information on: www.cxgoalkeeper.com/BrianHarman