Mastering the Art of Customer Experience: Insights from the CEO of the CX Professional Association with Greg Melia

The CX Goalkeeper had the great opportunity to interview Greg MeliaLinkedIn Headline: CEO at Customer Experience Professionals Association (CXPA)Highlights:00:00 Game Start00:38 Greg Melia's Introduction02:58 Greg Melia's Value04:18 The roots of the CXPA07:43 Focusing on the Customer and not on definitions11.02 Connecting with the outside world16:09 Purpose led companies18:26 Culture20:40 CX Day24:23 The Future of CX27:36 Contact Details29:28 Greg's Golden Nuggetand much more on https://www.cxgoalkeeper.com/GregMeliaABOUT ME:https://www.cxgoalkeeper.comSUPPORT:Do you like my podcast? Support this podcast with Buy Me A Coffee https://www.buymeacoffee.com/cxgoalkeeperSPONSORING:Interested in sponsoring the The CX Goalkeeper podcast?Please DM me on LinkedIn#cxgoalkeeper #customerexperience #podcast #leadership