Orchestrating Customer Experience in Business with Sergio Rossini

The CX Goalkeeper had the great opportunity to interview Sergio RossiniLinkedIn Headline: Sales, Marketing & CX Director presso Sagres ®Highlights:00:00 Game Start00:36 Sergio's Introduction02:59 Sergio's Value04:18 The playing field of CX professionals09:08 Executive Support - HowTo!14:41 Getting Things Done on a strategic level23:06 Listening To Customers and Their Emotions31:22 The Future of CX33:53 Book Suggestion34:27 Contact Details34:41 Golden Nugget and much more on https://www.cxgoalkeeper.com/SergioRossiniABOUT ME:https://www.cxgoalkeeper.comSUPPORT:Do you like my podcast? Support this podcast with Buy Me A Coffee https://www.buymeacoffee.com/cxgoalkeeperSPONSORING:Interested in sponsoring the The CX Goalkeeper podcast? Please DM me on LinkedIn#cxgoalkeeper #customerexperience #podcast #leadership