Simplifying business with Ricardo Saltz Gulko in collaboration with the ECXO

The CX Goalkeeper had the opportunity to interview Ricardo Saltz GulkoCustomer & Employee Experience & Customer Success - Services - Data-Driven Transformation, Lead Design & Innovation, Change & Growth - Founder of the European Customer Experience Organization (ECXO)The game with Ricardo:00:00 Game Start1:30 Ricardo Gulko Saltz introduction5:30 The ECXO6:59 The Vision of the ECXO9:40 Simplification in Customer Experience20:25 How to cope with the increasing complexity29:15 Ricardo's book suggestion31:10 Ricardo's contact details32:40 Ricardo's Golden NuggetRicardo Contact details:* https://www.eglobalis.com/* https://www.linkedin.com/in/ricardogulko/* www.ecxo.org/individualsThank you Ricardo!find out more: www.cxgoalkeeper.com/ricardosaltzgulko#cxgoalkeeper #customerexperience #podcast #leadership #ecxo