The Future of Aged Care: How Ohana is Changing Home Healthcare
THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership - A podcast by Gregorio Uglioni - Mondays

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This episode is a powerful conversation with Peter Nicholson about transforming home healthcare through Ohana. Discover how his personal mission and professional background are creating real change in aged care, training caregivers with purpose, and helping older adults live with dignity.About the GuestPeter Nicholson is Managing Director of ALTKEA, a global healthcare consultancy.For five years, he was responsible for the global business development function of Dermavant Sciences GmbH and was GM of its Swiss affiliate before the company was acquired by Organon. Prior to that, he was responsible for the global strategy and business development functions at Galderma (Nestlé / L’Oréal), and before that at Mentor (Johnson & Johnson) and Inamed (Allergan), where he led the groups responsible for strategic partnerships, licensing agreements, acquisitions, joint ventures, divestitures and out-licensing. He spent six years at Amgen working in product development, investor relations and product licensing roles created the company’s corporate venture capital program.He became aware of issues in elder care through his parents’ health decline and co-founded of OHANA HEALTH, a social impact company focused on professionalizing the vocation of caregiving to upskill workers and empower them to provide person-centered care for older adults while lowering the burden on healthcare budgets.Relevant Links:https://www.linkedin.com/in/peter-nicholson-b9b3ab1b7/https://ohana.healthThe Top 3 Key LearningsEmpowering Caregivers Is Essential: Proper training and support for caregivers improve both job satisfaction and patient outcomes.Technology and AI Can Elevate Aged Care: Personalized learning paths and care planning tools help caregivers and healthcare systems work more effectively.Aging with Dignity Is a Human Right: By rethinking aged care, society can provide more respectful, informed, and compassionate support for the elderly.Chapters00:00 Introduction and Guest Welcome01:22 Guest Introduction: Peter Nicholson's Background03:09 Values Driving Professional Life04:16 The Origin and Meaning of Ohana05:05 Challenges in Aged Care and Demographic Shifts07:18 Inspiration Behind Ohana and Its Mission11:55 Innovative Training and Workforce Development23:21 Future Vision and Global Expansion27:26 Conclusion and Final ThoughtsFollow & Subscribe to the CX Goalkeeper Podcast: - Apple Podcast: http://cxgoalkeeper.com/apple- Spotify: http://cxgoalkeeper.com/spotifyWe'd love to hear your thoughts — leave a comment or share your feedback!