The Phygital Consumer with Bruno Guimarães

The CX Goalkeeper had the great opportunity to interview Bruno GuimarãesLinkedIn Headline: CX Solution Strategist Brazil | Founder - Amigos do CX | CXPA Brazil Regional Council | Ironman Triathlete | CXMStars™2022 – Top 5 CX Influencer | International CX Judge | Ana Carolina and Bento FatherHighlights:00:00 Game Start00:56 Bruno’s Introduction03:25 Bruno’s Values08:07 The phygital customer15:13 The best out of the mix: digital & physical18:30 What's your view now that we are speaking about Web 3.0 Virtual Reality augmented reality?21:49 which is your preferred phygital experience?26:41 Talking about Phigital Experiences: what are we going to discuss about in 10 years?30:48 Bruno’s book suggestion32:47 Bruno’s contact details33:33 Amigos do CX34:08 Bruno’s Golden Nugget36:20 End of the Gameand much more on: www.cxgoalkeeper.com/brunoguimaraesBruno's Contact Details:https://www.linkedin.com/in/brunorguimaraes/https://www.amigosdocx.com.br/https://www.linkedin.com/company/amigos-do-cx/Thank you, Bruno.#cxgoalkeeper #customerexperience #podcast #leadership