Uplifting Service with Ron Kaufman - First Half

The CX Goalkeeper had the great opportunity to interview RON KAUFMANRon's LinkedIn Headline: New York Times Bestselling Author "UPLIFTING SERVICE" | Customer Experience & Service Culture Expert | Keynote SpeakerThis discussion was split in 2 episodes. On April 11th, the second episode will be liveHighlights: 00:00 Game Start1:35 Ron Kaufman's Introduction 4:30 Ron's 6 personal values7:30 Service, Care and Love8:40 The Grandma story at the Kindergarten9:40 Uplifting Service10:30 The definition of Service 14:15 Pillars of the Service Culture18:30 Excellent Service vs. Service Culture... and much moreRon's Contact Details:* https://www.ronkaufman.com* https://www.linkedin.com/in/ronkaufman/* https://www.youtube.com/user/ronkaufmanThank you, Ron. more information: www.cxgoalkeeper.com/RonKaufman1Second episode: www.cxgoalkeeper.com/RonKaufman2 (available starting from April 11th 2022)#cxgoalkeeper #customerexperience #podcast #leadership #service #care