166: How CX Day and Customer Service Week Will Help You Grow Your Sales

Customer Service Academy - A podcast by Tony Johnson

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CX Day is coming up on October 1st and Customer Service Week is October 7th - 11th. These days are so important to ensuring that you can improve your service and grow your sales. 

- CX Day is all about the strategy and the ROI on your customer experience investments and programs.

- Customer Service Week is more tactical and empahsizes those on the front line who are the face of the oganization.

- Creating a CX strategy and customer service program that creates easy experiences for customers and eliminates hassles

- Using these events as a springboard into the future to prioritize customer experience as a growth engine for the whole year.


Visit https://www.igniteyourservice.com/6canons to invest in yourself and your team.


Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

 

 

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