247: Fireside with Austin Emser

Customer Support Leaders - A podcast by Charlotte Ward

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Business Technology

Send us a text Specials: Fireside 47 Austin Emser, CEO of Stylo, joins me for the first time to discuss the art of prioritising those tickets! We compare whether FIFO is enough, or whether you need to bring other factors and practices in to what tickets get worked on first, and how fast. Support the show