247: Fireside with Austin Emser

Customer Support Leaders - A podcast by Charlotte Ward - Fridays

Categories:

Business Technology

Specials: Fireside 47Austin Emser, CEO of Stylo, joins me for the first time to discuss the art of prioritising those tickets! We compare whether FIFO is enough, or whether you need to bring other factors and practices in to what tickets get worked on first, and how fast.Support the Show.