From The Archives: 191: The Perfect Support Email with Ethan Walfish

Customer Support Leaders - A podcast by Charlotte Ward - Fridays

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Business Technology

From The Archives: Week 66 Topic: The Perfect Support EmailEthan Walfish is a former panelist (take a listen to our discussion on Support Leadership 2.0 back in episode 105), and joins me today to discuss that most convenient and most misused communication - email! How do we approach getting this ‘just right’. Ethan believes there are 6 distinct elements to the perfect email, and takes me through them step-by-step.Support the Show.