Chris Gillen : A Closer Look : Travel & Leisure CX Before And After Covid

CX Files - A podcast by Mark Hillary and Peter Ryan - Thursdays

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Chris Gillen is the CEO of A Closer Look, based in Atlanta, Georgia. A Closer Look focuses on data and human intelligence and in this episode of the podcast Chris explores the effect of the Covid-19 pandemic on customer experience and behavior in travel and leisure. What is the pre and post pandemic view on travel and leisure and how can you get closer to customers? https://www.linkedin.com/in/chrisgillen/ https://a-closer-look.com/