Loren Moss, Unido Digital - Demographics and CX Channels

Loren Moss is the founder of Unido Digital, based in Medellín, Colombia. He is a CX analyst with expert knowledge of Finch and Intelligent Automation. In this interview, Loren and I spoke about CX channels and their connection to customer demographics. http://www.unidodigital.com/ https://www.linkedin.com/in/lorenmoss/