Victor van Baal & Amahl Williams : SDS : CX Automation, Innovation and Transformation In 2021

Victor van Baal is the GTM lead and MD of Qelp at Sykes Digital Services (SDS) and Amahl Williams is a director of SDS. Victor is based in Amsterdam in the Netherlands and Amahl is based just outside of Boston, Massachusetts in the US. In this episode we focused on post-Covid digital transformation, innovation, and automation - including RPA. www.linkedin.com/in/amahlwilliams www.linkedin.com/in/vanbaal www.sykes.com/digital