Business and the True Metaverse, With Benoit Soucaret
CX Insider - Customer experience leaders sharing insights and ideas for customer service success - A podcast by ACF Technologies
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In this episode, Valentina and Greg talk to Chief Experience Officer Benoit Soucaret, from Merkle! Benoit explores the concept of the metaverse and what it actually means for consumers and businesses today. He dives into the metaverse's security and legal concerns, potential applications, and the impact it will have on customer experience. Connect with Benoit on LinkedIn! Benoit Soucaret - https://www.linkedin.com/in/benoitsoucaret/
