Preparing Customer Service for the Holiday Season - w/ Ty Givens (CX Collective)

Ty Givens is the founder and CEO of the CX Collective, a company providing implementation advice and services for building and scaling customer experience operations. She is here to tell us about how companies can prepare for holiday seasons. In this episode, we will look at the usage of chatbots and AI when handling retail, as well as the journey Ty has gone through with CX Collective and examples of projects she has worked on!   Content Connect with Ty - https://www.linkedin.com/in/tybryantgivens/   For a premium podcasting experience, why not check out our YouTube channel with a wider range of content?   YouTube - https://youtu.be/KMO-WpMxH0s?si=0MQ9gjm4YQP9XU32   Become a CX Insider - https://www.linkedin.com/company/cx-insider   Check out our website - https://cxinsider.com/    Thank you to our sponsor! - https://www.acftechnologies.com/