WFH - Stuart Fearn on optimising your branch network during COVID-19
CX Insider - Customer experience leaders sharing insights and ideas for customer service success - A podcast by ACF Technologies
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Stuart Fearn, Head of customer contacts at Newcastle building society, talks about how his organisation is optimising their branch network during COVID19. If you enjoy this episode, don’t to forget to subscribe to our mailing list and become a CX insider where you will receive all the valuable CX related content, and have the opportunity to give input into future episodes. Check out www.acftechnologies.com/podcast.
