129. Improving Customer Service and Retention - The DARMA™ Method | Dave Seaton

Doing Customer Experience Right‬ with Stacy Sherman - A podcast by Doing CX Right®‬ - Mondays

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Business

Ever feel like you're losing customers as fast as you gain them? Wondering how to stop this 'leaky bucket' scenario? Join Stacy Sherman and guest Dave Seaton on the Doing CX Right podcast as they explain the DARMA™ method --a proven approach to sealing those leaks by improving how you interact with customers throughout their journey. You'll learn how to strengthen relationships and boost satisfaction, effectively turning one-time buyers into loyal fans. You'll hear practical strategies that help prevent churn and enhance customer service for scaleable growth. Learn more: