#36 Using Data to Drive Growth and Customer Satisfaction

Experts of Experience - A podcast by Mission.org - Wednesdays

Categories:

Business

On this episode, Karen Wood-Maris, VP of Revenue Operations at SoftBank Robotics America, discusses the impact of robotics and automation on customer experience, the role of revenue operations in customer success, and the use of data to drive growth and customer satisfaction. Karen also explores the importance of human touch in customer interactions and the potential for robotics to elevate human roles.