#55 Unlocking Customer Success: How BetterUp Uses Data and AI to Transform Workforces

Experts of Experience - A podcast by Mission.org - Wednesdays

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Business

Are we relying too much on technology in customer success? Sarah Parker, the SVP of Customer Success at BetterUp, discusses the balance between automation and human touch in customer relationships. Is it possible to scale customer success without losing the personal connection? Join us as we explore this critical debate in the industry.