Elevating the Voice of the Fan w/ Chief Fan Officer Shawn McIntosh

Making the Fan - A podcast by David Millay

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In this episode, David sits down with Shawn McIntosh, Charlotte FC’s Chief Fan Officer, the first role of its kind in any professional league. Throughout the conversation, Shawn shares his strategies and tactics for building relationships with Charlotte FC supporters and community leaders and bringing that voice to the table in internal club meetings.Show Notes3:06 What is a Chief Fan Officer?4:25 Sharing the fans’ voice with Charlott...