16. Customer success from a Fortune 100 company to a start-up organization

Going from a big giant to a start-up. Lauren Larson Diehl used to work at Oracle and she is now the Vice President of Customer Success at Synapse. Lauren talks about the difference of handling customer success at a Fortune 100 company versus a start-up organization. To learn more about Inbenta: https://www.inbenta.com/en/