7. The time for AI is now

Today Inbenta interviewed Matthew Caron, Head of Customer Support, from Open Table.  Matthew talks about what they are doing at Open Table to provide great customer support. He chats about life before and during Covid -- since they serve restaurants, they’ve become very scrappy. His one main tip is to start with AI for customer service now. Check out Inbenta at: https://www.inbenta.com/en/