Creating a Culture that Rocks with Jim Knight

Give an Ovation: The Restaurant Guest Experience Podcast - A podcast by Ovation

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Send us a textIn this episode of Give an Ovation, we welcome Jim Knight, a former executive at Hard Rock Cafe who has transformed his experiences into a dynamic career as a speaker and author. Known for his engaging style, Jim blends the charisma of Guy Fieri with the motivational prowess of Tony Robbins.Zack and Jim discuss:The importance of building a rockstar team and cultivating a vibrant cultureHow to create a guest experience that truly resonatesThe significance of accountability and se...